Privacy Policy

1. SCOPE

The aim of this statement is to tell you how we will use any personal data you provide through this website. Please read it carefully before you proceed.

2. COLLECTION AND RETENTION OF YOUR PERSONAL INFORMATION

We collect a range of personal data from you such as your name, address, date of birth, debit card and credit card details. We may also collect information about your usage of the website and information from any messages you post to the website and e-mails and letters that you send us.

3. HOW WE USE YOUR INFORMATION AND WITH WHOM WE SHARE YOUR INFORMATION

We use your personal information in order to provide transfer services and any other services and “extras” available to purchase on our website from time to time; to personalize your visits to our website; to manage your booking; and to bill you.

We may use aggregated information for the purposes of tracking website usage of the web site and in order to help up improve our website and for research and analysis purposes. We may pass this information to third parties. The aggregate information and statistics will not, however, include details that can be used to identify you.

We may use your information if we are under a legal duty to disclose this; or in order to enforce our website terms of use and any other agreement; and/or to protect the rights of Resorthoppa (UK) Limited.

4. DIRECT MARKETING

We may use your information to contact you for your views on our website or services, and to notify you occasionally about important changes or developments to the website, services or your booking. If you have consented, we may use your information to let you know about our other products and services that may be of interest to you including services that may be the subject of direct marketing, and we may contact you by telephone, text as well as by e-mail.

If you have consented, we may also share your details with other carefully selected organisations (including those in the travel industry) to enable such organisations to let you know about goods and services which may be of interest to you (by telephone, text and/or email).

5. TRANSFER OF YOUR INFORMATION OUTSIDE THE EU

We will not transfer any of your information to countries outside of the EU, including but not limited to India. 

6. COOKIES

6.1 Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of your computer’s hard disk so that the website can remember who you are/recognise your computer.

A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number.

When you visit our website we send you a cookie. Cookies may be used in the following ways:

  • to help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly;
  • to compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

Two types of cookies may be used on this website, -session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Third Party Advertising

We may use a third party to serve advertisements on our site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.

6.2 Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

You can find out how to disable cookies at www.allaboutcookies.org.

7. LINKS

Our website contains links to other web sites over which we have no control. We are not responsible for privacy policies or practices of other websites to which you choose to link from this site. We encourage use to review the privacy policies of those other websites so you can understand how they collect, use and share your information.

8. SECURITY

We have implemented reasonable technical and organisational measures designed to secure your personal information from accidental loss and from unauthorised access, use, alteration or disclosure. However, the Internet is an open system and we cannot guarantee that unauthorised third parties will never be able to defeat those measures or use your personal information for improper purposes.

We will retain your information for a reasonable period or as long as the law requires.

9. SALE OF THE BUSINESS

In the event that the business is sold or integrated with another business, your details will be disclosed to our advisers and any prospective purchaser’s adviser and will be passed to the new owners of the business.

10. CHANGES TO THIS PRIVACY POLICY

If our privacy policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

11. CONTACTING US

If you have any questions about this statement or your personal information, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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